Here’s another lesson we can take from Twitters poor handling of their @ replies notification setting problem: don’t tell users that they’re the problem when it is your system that’s sick (e.g.#FixReplies + #TwitterFail vs. #TwitterLied)
Posts under ‘Conversion Goals’
weekend open thread: What Heals your Church Website?
I want comments on the following question: what actually heals your church website? Is it using WordPress over Joomla? Is it adding a Twitter widget to your sidebar? Or is it adding more spinning animated gifs of gold lamé crosses? I want your input – so leave a comment.
5 Things Churches and Charities can learn from Google
So how did Google become a verb? Glad you asked … it did so by building an organization around intelligent people who understood how to grow the corporate needs around what the customer wanted. Put in more “Christian” terms, it’s about satisfying one’s self by first serving others.
5 things we can learn from the SiteMeter debacle
Filed under “If it ain’t broke don’t Fix it,”SiteMeter, a webpage tracking service popular with pundit blogs, was compelled to roll-back a deployment and issue a public apology after they messed-up badly when they deployed new features that inflamed the blogosphere more than the myth that Palin and Obama are the pawns of an upcoming alien abduction to convert both Christians and Muslims to tenents of XENU. The end result were a number of prominent A-list political bloggers voicing dissatisfaction with the new SiteMeter reminiscent of the New Coke disaster of 1985.
5 things we can learn from the office candy machine
I just overheard a useful conversation between two vending machine operators while loading up our office junk food dispenser with a bunch of products that didn’t sell last week. It is if nothing else, an object lesson in contrast to my oft quoted aphorism “solve their problems, don’t tell them yours.” Here are 5 things we can in turn do in contrast to improve the user experience on our church and/or charity websites …
Jakob Nielsen: Four Bad Designs and a 403 error to boot!
What could be more ironic than to receive an email from Jakob Nielsen’s Alertbox on the topic of “Bad content, bad links, bad navigation, bad category pages” that links to a page that throws a 403, permission access denied page?-) Fortunately for you, I got screenshots, followed by some commentary on the article once the good folks at UseIt.com realized the error or their ways.
Inaccessible, that’s what you are
I find too many church websites putting their best information out of reach. Hence the idea driving today’s bad church web design poster is best sung to the tune of Nat King Cole’s classic, “Unforgettable” followed by my usual pithy enumeration of this pesky issue:
Is your church website little more than brochureware?
The WikiPedia defines brochureware as: “A brochureware website is a business website that has very infrequently updated content, and little of it. Often the site has been developed as a direct translation of existing printed promotional materials, hence the name.”
Top 10 Church Website Design Mistakes of 2007
It is the last day of 2007, so like every great media outlet I figured why not go through the archives and come up with a list of those topics that produced the deepest and most memorable mental scars. Below is my list of the top ten mistakes I’ve seen on church websites over the past year. Mistakes I would hope that as a body we would resolve to remedy, though I suspect like most new year’s resolutions are destined for abandonment by about the 14th of February.
How categorizing information enhances church website conversion goals
Once these search-engine driven seekers find your site through a sub-pages, are they encouraged and equipped to continue browsing your domain through an information and navigation scheme that is as easy to follow as it is to read?
A good example of why online video trumps audio podcasts
With a show of hands, who here would rather listen to me podcast my upcoming visit Petra? How many would rather see the Temple of Hercules as online video at blogJordan.com? The answer to this question may explain why podcasting has stagnated while online video content is taking off.
