If conversion rates are the metric by which we measure successful web page adoption, then the antithesis of that is product abandonment. Today’s example shows how something as intuitive as a wall clock was made unreadable at 11:23.
Posts Tagged ‘user experience’
Did Twitter just jump the credibility shark with #twitterlied?
Here’s another lesson we can take from Twitters poor handling of their @ replies notification setting problem: don’t tell users that they’re the problem when it is your system that’s sick (e.g.#FixReplies + #TwitterFail vs. #TwitterLied)
While Twitter fiddled, their users burned – lessons learned
Twitter, in fiddling around with their @ replies notification setting, created a firestorm of outrage among the known twitterverse manifesting itself into to hash mark campaigns entitled ‘#fixreplies’ and ‘#twitterfail’ respectively.
