Web developers have all sorts of browsing tricks that they have gained from years of experience, to the point where they can’t even imagine not knowing them — right-clicking to open a new browser window, for instance, or using the arrow keys to navigate a list. To Web veterans, these things are so familiar that they seem obvious. The fact that many people don’t know these tricks — and can get completely stuck as a result — comes as a shock. This article describes seven Web site features that typical non-technical users aren’t familiar with, based on data collected from the author’s own usability studies.
This article basically a variation one of my biggest complaints about programmers, and I guess now web developers. That is, We need other people to test our stuff because the platforms on which we develop our code on are usually NOT that of the typical end-user … bleeding-edge 2.8ghz dual-processing monsters with enough RAM to power Peru and a hard drive with more capacity than my wife’s purse – I won’t even talk about the video display. So too I it is with the human-user interface conventions we assume our users use when they browse.
And though I despise automated validators, I can see this issue being one of the arguments in their favor. They only know the rules, and assume no ‘context.’ … After all, you know what they say, ‘What happens when you AssU[&]Me?’